CCase Studies
Automatic License Plate Recognition (ALPR)
(Aftermarket | Norway)
Automatic License Plate Recognition (ALPR)
Business Scenario
One of the largest Nordic automotive importer and distributor of luxury car brands engaged in improving in-dealership customer experience and delivering workshop efficiencies through automated identification of customer & vehicle.
Highlights
  • Identify car with service appointment and initiate in-take process, notify reception
  • Secured in-take process automation, notify relevant stakeholders and systems
  • Service check-points with ALPR which trigger notification to customer on service status
  • Assist operations manager with vehicles in queue for service to manage workload
Online Service Planner Optimize vehicle In-take process time Online Service Planner Better & informed interaction with customer Online Service Planner Real-time service status View All Case Studies